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| 1. What is SecuritiMark? |
| SecuritiMark is a simple, effective vehicle security
system. It is a pro-active approach to vehicle security that prevents
theft before it happens. |
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| It is based on vehicle identification marking and
consists of lightly marking vehicle windows with secure, uniquely
registered and easily traceable SecuritiMark ID (identification codes)
on a vehicle's windows (windscreen, passenger and back windows), in
a discreet location along with a 24 hour Freephone customer support
number. It is hardly detectable or noticeable unless you are looking
for it, and thieves know where to look as markings are always in the
same location on the window. |
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| It makes your vehicle an undesirable target for
thieves because it enables your vehicle’s ownership to be easily
identified. Thieves usually steal vehicles to sell, and typically
attempt to change its identity. If a vehicle covered by Silent Security
were stolen, the thieves would need to replace all undamaged windows,
using precious time and money. This would also be highly suspicious
and draw unwanted attention to the thieves and the vehicle. |
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| 2. How does the SecuritiMark
package work? |
| For a detailed overview of how the SecuritiMark package
combats vehicle theft, click here.. |
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| 3. How is SecuritiMark
different than the competition? |
| SecuritiMark is the first and only vehicle
security package in the UK to guarantee its effectiveness. While other
company's provide window marking,etching or only a database registration
system, SecuritiMark provides much more value to customers with a theft
deterrent stops theft before it occurs, thereby, avoiding all the
hassle and inconvenience of having your vehicle stolen in the first
place and back by a £1,000 Guarantee payable if the vehicle
is stolen and not recovered. |
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| 4. What do
I do if my vehicle is stolen and not recovered? |
| Go to the Forms page and download and
complete the "Guarantee claim form". Once you have provided
all the necessary information (see form for details), you will receive
a cheque for £1,000. You can contact Silent Security at any
time by email info@silent-security.com
or call us on 0 8000 231 210 for advice and support during this process. |
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| 5. What do
I do if I sell my vehicle? |
| If you are interested in selling your
vehicle you can use Silent Security to confirm you are the rightful
owner to your prospective buyer. Please go to the Forms page and download
and complete the "Vehicle ownership transfer & personal details
change form", email info@silent-security.com,
or call us on 0 8000 231 210 for advice and support during this process. |
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| 6. If I sell
my vehicle to another person is the SecuritiMark package transferable? |
| Yes, the SecuritiMark package is transferable
to the vehicle purchaser, however, there is a Transfer Fee of £20.
Please complete the "Vehicle ownership transfer & personal
details change form" and send in to us, or inform the vehicle
purchaser to complete the "Vehicle ownership transfer & personal
details change form" and send in to us and we will update their
details. |
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| 6. What should
I do if my address or vehicle details change? |
| Please complete the “Vehicle
ownership transfer & personal details change form", email
us at info@silent-security.com,
or call us on 0 8000 231 210. |
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| 7. What happens
if one my windows is damaged and needs to be replaced? |
| Email us at
info@silent-security.com, or call us on 0 8000 231 210 and we
will organise getting it replaced. |
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| 8. Is the information
in your database confidential? |
Yes. In order to provide our Ownership
Confirmation Service, we only verify if the details being queried
are correct.
Silent Security does not sell the information in our database to any
third parties, and is registered under the Data Protection Act 1998. |
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| To order please email us at: info@silent-security.com
or alternatively call us on 0 8000 231 210. |
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| 9. When am I eligible for
the £1,000 Guarantee? |
| The date in which the vehicle is entered
in the Silent Security Register. |
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